Studio
Clear, simple guidelines that keep our studio calm, professional and fair to every client.
All bookings are made via +27 75 158 9236. A 50% non-refundable deposit is required to secure all appointments — your booking is only confirmed once the deposit has been received.
Please give at least 48 hours' notice to reschedule — your deposit will be transferred to your new booking. Cancellations made with less than 48 hours' notice will result in the deposit being forfeited.
Please arrive on time. Clients arriving more than 15 minutes late may need to have their treatment shortened or rescheduled, depending on availability.
Clients who do not attend their appointment without notice forfeit their deposit. Repeated late cancellations or no-shows may require full payment in advance for future bookings.
Clients must complete a consultation form and disclose any medical conditions, medications, or skin issues before treatment. This is especially important for laser treatments.
You cannot be treated if you are pregnant, have active skin infections or open wounds, recent sunburn or excessive tanning, or are on certain medications (e.g. Roaccutane).
Results vary per individual. Multiple sessions are required for optimal results, especially for laser hair removal.
No extra guests or children unless being treated, to maintain a calm and professional environment.
Full payment is due after treatment. We accept card or cash.
No refunds on services rendered. Packages are non-refundable but may be transferable.